The idea of benchmarking jobs is a very effective first step to ensure getting the right person in the right job. However, that’s just the beginning. For years organizations have been paying top dollar for training, development and coaching, but towards what? Why is a person being developed? What expectations are the coaching [...]

First of all, you’re not alone! However, the question remains: Why are we unable to make great hiring decisions? The answer is simple: BIAS. Attracting candidates is easy today. Screening out all of the unqualified to discover a superior performer is the real challenge. This challenge also means we must look at the job objectively [...]

“Commitment” and “accountability” are two words that are sure to pique the interest of anyone in human capital management. But when asked, most managers and employees don’t know for what each position is accountable and therefore lack commitment within the team. Lack of commitment can lead to job confusion, dissatisfaction and eventually, disengagement.

Recent studies [...]