In the art world, painting by numbers is not a best practice. But in the business world, nothing provides a clearer snapshot of what’s going on inside a business like the numbers. Thanks to the ease of metrics software, the calculations that paint a picture of what’s working well and what could be better have [...]

In case you haven’t noticed, a lot of what we used to know even two years ago isn’t necessarily true in today’s changed business climate. How many outdated ideas do you have about the employment world? Read each question in bold to decide if you think it’s true or false before reading the answer below.

Employees [...]

What Does Employee Disengagement Cost You?
By Juan Kingsbury, TTI Solutions Specialist Manager
In Jim Haudan’s book “The Art of Engagement,” a neighbor describes his understanding of engagement based on a brief experience with their two guests at a Major League Baseball game. These guests simply wanted “hot dogs” just as the biggest game in the Cleveland [...]

For many organizations it is critical that top management focus on re-engaging their employees.  The past five or six years of negative attitudes have taken their toll on our employees.
The workforce has been bombarded by the media with many value-based issues, such as healthcare, taxes, the war in Iraq, unemployment, the recession, etc., etc.  These [...]

For the last four years, we have been sending pre-screened and pre-qualified candidates to be interviewed for jobs.  The evidence is clear; hiring managers do not understand talent when they see it.

There are a lot of articles and books about talent, but they really don’t get specific enough to talk about superior performers.  [...]

Research has proven that superior performers in all fields bring very specific things to the job. To start, they all are fulfilling their passion on the job.  A good example of this would be a librarian who has a strong desire for knowledge.  Every day they are surrounded by books and people who are seeking [...]

More and more companies are measuring soft skills in their work force and evaluating their impact on performance. Only recently do we have evidence that soft skills may be age- and occupation-related.  This is based on four different studies.  The first two studies were conducted in the fall of 2008.  Nine hundred college freshmen from [...]

First of all, you’re not alone! However, the question remains: Why are we unable to make great hiring decisions? The answer is simple: BIAS. Attracting candidates is easy today. Screening out all of the unqualified to discover a superior performer is the real challenge. This challenge also means we must look at the job objectively [...]

“Commitment” and “accountability” are two words that are sure to pique the interest of anyone in human capital management. But when asked, most managers and employees don’t know for what each position is accountable and therefore lack commitment within the team. Lack of commitment can lead to job confusion, dissatisfaction and eventually, disengagement.

Recent studies [...]

Why You Deserve a Customized Approach

Think back to the last time you or someone you know visited the doctor with an ache, pain or some kind of unusual symptom. What did the doctor do to determine the cause and treatment of the problem?

Just like doctors who administer several tests, make many observations and take typical vitals before determining a prognosis, we too must remember that there is not just one assessment that will work for every situation and reveal all the details you need to know. Instead, we need to be able to choose from a variety of assessments to find the best combination. Let’s face it. Not every development, selection or team-building situation is alike. You need different solutions for hiring an executive than you do a receptionist, and you need something different for leadership development than you do for sales development. Each specific situation deserves a customized approach to assessment solutions – one where you can choose which assessments to administer before determining a prognosis.