There’s no denying that occasional, unexpected rewards from management can really lift a group’s spirits. Thoughtful gestures such as a surprise lunch together, tickets for an event that can be shared later with a spouse or a snazzy new espresso machine for the office speak louder than words for saying, “We appreciate you.”
When budgets were [...]

Like many of the best things in life, trust really is free. Doing without it, however, will cost you dearly, especially in business. What’s at stake is productivity, innovation, and ultimately, profits.
High functioning teams share goals that drive day-to-day activities. Their mutual self-interest greases the wheels of collaboration, but trust is the solid ground they [...]