Over the last 50 years, I have observed many fads come and go in the human resource arena. Coaching is one of the fads I hope stays, as it fills a void created by management’s failure to develop a personal development plan for each person they manage.

Job-based coaching starts with identifying the key accountabilities [...]

The idea of benchmarking jobs is a very effective first step to ensure getting the right person in the right job. However, that’s just the beginning. For years organizations have been paying top dollar for training, development and coaching, but towards what? Why is a person being developed? What expectations are the coaching [...]